Rides are paid in advance using the Trip Wallet. You can transfer money to your Trip Wallet from your bank account or credit card. You can also share your wallet, for example, with your family members or company employees.
You can define the places of departure and destination on the basis of a street address or a stop number. You can also choose an address or stop on the map. You can choose the departure time from Now, In 5 min, In 10 min or you can enter the desired departure time. At the moment, the departure time can be max. 45 minutes from the order.
You can also reserve a space for the pram or a walker.
The price of a ride comprises a basic price of EUR 3.50 plus an additional charge of EUR 0.45 per kilometer, according to the direct route. A 20% discount applies to journeys ordered between 10:00am and 2:00pm.
With the order confirmation, you receive a travel code, which serves as your ticket. Please tell the code to the driver when boarding the vehicle. You will also get the time when the minibus will pick you up from the bus stop, the estimated arrival time, and the number of the Kutsuplus bus (for example, K15). After the order is confirmed, the journey cannot be cancelled or changed.
With the order confirmation, you receive a walking route drawn on a map from the departure address to the bus stop. With a smart phone, you can also view your location on a map.
Bus and tram stops have stop numbers (e.g. 0663 or E1119) that can be found on the stop sign. The service includes also virtual stops that are not marked with signs (e.g. X2001). The order confirmation includes a photograph of the virtual stop to show its locations.
Please be on time at the stop – the Kutsuplus bus cannot wait for you.
Kutsuplus buses have nine passenger seats. The passenger information display shows the estimated travel time to the next stop. The Kutsuplus bus driver will provide you with advice and assistance when needed.
When you get off the bus, you can view the walking route to your destination on a map provided in the trip information in your kutsuplus.fi account.
What is Kutsuplus?
Kutsuplus is a practical intelligent bus whose destination you decide. Kutsuplus offers seamless travel with no worries about parking and takes you from stop to stop within the service area. People going in the same direction at the same time travel together. Book a comfortable minibus ride online or via SMS and save time, money and the environment.
Kutsuplus supplements other services provided by HSL. Kutsuplus is in a trial phase and it is developed on the basis of customer feedback. We are hoping to receive a wealth of feedback and development ideas from the users!
Where does Kutsuplus operate?
Kutsuplus buses operates in an area that extends to Tapiola and Leppävaara in the west, to Ring Road I in the north and to Itäkeskus in the east. We aim to expand the area as more resources become available.
When can Kutsuplus be used?
During the pilot phase, the Kutsuplus buses run from Monday to Friday from 6.00am to 12.00midnight.